Shipping Policy

When items ship, you will receive confirmation based on the email address provided date the time of sale. Tracking number and shipping methods will be provided.

Items will be made and shipped within 72 hours to the best of our abilities. Thank you for understanding the times.

For international shipping requests, please contact us for assistance with placing your order. We can work with you to find a shipping solution based on your location.


Return Policy

MOO-YOUNG products are either handmade or vintage, and most are one-of-a-kind. All sales are final unless otherwise arranged. We’d love to hear from you, if you have any product related questions please reach out to Francine at


Can I shop in person? 

I‘m happy to FaceTime with you to show you the product in real time. To schedule an appointment, please email with 3 date options and times. I look forward to meeting you!

Suede Clothing

For stains, you can spot clean with water. Please note, during the drying process, the leather will be stiff. Allow 24-48 hours for it to completely dry. You will know it’s dry once it’s soft and flexible.